Fast Track Solutions
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Property, Facilities and Asset Optimisation Software
Maintenance Software for Schools
Web-based Call Logging, Monitoring, Resource Planning, and More
Fast Track Help Desk & PPM will help you automate maintenance operations. Our solution will save your staff time, by managing all areas of call logging, task distribution, monitoring and escalation, SLA's, KPI's, and more. Asset Performance for your school, college or university made immediately visible.
To find out more, click the PDF, Movie and Download buttons on this page, or Request a Demonstration. Key aspects:
To find out more, click the PDF, Movie and Download buttons on this page, or Request a Demonstration. Key aspects:
- Log Calls in about 15 seconds
- Automatic Email Updates for Callers and Service Providers
- Labour Resource Planning
- Measurable Staff Cost Reduction
Fast Track Help Desk & PPM provide the powerful, scalable tools you need to automate your maintenance activities. Start off as standalone or a small group, and scale up to web access for service providers and customers, including self-service from anywhere. Cost, performance, SLA and KPI monitoring.
Fast Track Help Desk & PPM provide Real Time Access for Service Providers. No longer will you be limited to a daily service provider instructions report. Whether service providers are on your staff or external contractors, they will have live access to full requirements details, and will be notified to check their live views when there are last-minute changes.
Utilising Email and Text notifications, Fast Track Help Desk & PPM keep applicable staff members and service providers up to date on all aspects which concern them. Fast Track Alerts reminds staff and service providers when new jobs have been logged, when jobs are approaching escalation and/or jeopardy, and much more.
Utilising Email and Text notifications, Fast Track Help Desk & PPM keep applicable staff members and service providers up to date on all aspects which concern them. Fast Track Alerts reminds staff and service providers when new jobs have been logged, when jobs are approaching escalation and/or jeopardy, and much more.
